FREQUENTLY ASKED QUESTIONS
WAX
A good quality Wax is essential when creating a great candles and there are some really simple tips and tricks which will help along the way.
Here is a list of the most frequently asked questions about wax
What is your most popular wax?
Nature Wax C3 100% Soy Wax is our most popular wax for Container Candles
Nature Wax Elite 300 is our most popular wax for Pillar Candles
What additives does NatureWax C3 have?
NatureWax C3 is an all Soy Wax, with only Soy based additives, so it is 100% soy based
What is the difference between Nature Wax C1 and Nature Wax C3?
NatureWax C3 is 100% Soy Wax - for containers
NatureWax C1 is 98% Soy Wax and 2% tropical blend (all natural) - for container & soy wax melts
Is Nature Wax in a block or flakes?
NatureWax C3 only comes in a flake form
Can I use NatureWax C3 for making melts?
NatureWax C3 is 100% soy, so being a soft wax we do not recommend using it for melts on it's own, we would suggest NatureWax Elite200, which is a Soy Palm blend.
If you really want to use Naturewax C3 in melts, then we you can add approx. 20% pillar wax to make it harder
How do I melt my wax?
Place the wax required into your aluminium/heat proof plastic pour pot
Half fill your double boiler/large saucepan with water and bring to the boil, when boiling lower the heat
Then fill the aluminium/plastic pour pot with your wax flakes or pieces and place your pour pot into the double boiler, hooking the handle over the edge, being carful not to get water in the wax
Stir and check the temperature of the wax regularly while the wax is melting
What temperature should I melt the C3 wax to?
Melt the C3 wax between 85 degrees and 92 degrees Celsius, do not exceed 92 degrees and do not boil the wax
How do I know how much wax to use?
This will depend on the volume of your container. For the jars that we sell, we have a guide that you can use on our website. It is called Container, Wax, Wicks & Fragrance Guide. You can find this in our Learning Centre under Candle Making or via this link Wax/Wicks/Fragrance Guide
To calculate the raw grams of soy wax required for scent free candles:
Multiply the container volume required by 0.912
To calculate the amounts when using fragrance:
(Volume of container in mls) x 0.912 = Total wax fill volume in grams
(Total wax fill volume in grams) x (% of fragrance required) = Fragrance volume per candle in grams
(Total wax fill volume in grams) - (Fragrance Volume in grams) = Total wax required in grams
Example: 225ml jar with 8% fragrance:
225ml liquid x 0.912 = 205.2g
205.2g x 8% = 16.42g fragrance
205.2g - 16.42g = 188.78g wax
THEREFORE 188.7g wax, plus 16.4g fragrance required for a 225ml jar
Can I melt my wax in the microwave?
We do not recommend melting your wax in the microwave, as it is difficult to monitor the temperature and the wax can be overheated at the point the microwaves intersect, while other parts will not. We recommend using the double boiler method, melting the wax in a pot over boiling water.
What temperature should I heat my C3 AND C6 wax to?
What temperature should I heat my C1 wax to?
WICKS
Selecting the right Wick can be quite involved for the first time candle maker, which is why we provide a comprehensive wick guide, which indicates our recommended wick for all our candle containers based on Naturewax C3 Soy Wax and 8% Fragrance loading. Please note if you are using different wax or fragrance loads then take our recommendation as a starting point for your testing
As mentioned above, there are multiple factors to consider when selecting the correct wick size, is it certainly no a "one size fits a'' situation, the key is having a good staring point and then rigorous testing to ensure you are achieving the right melt pool over the right time
How do I know what size wick to use?
The correct wick size depends on several factors, ie: the type of wax being used, the diameter of the candle jar & the fragrance load or additives used in the wax. The best place to start is by using our handy online guide that can be found in our Learning Centre on the website or via this link https://www.candlesupply.com.au/pages/container-wax-wicks-fragrance-guide .This guide can be bookmarked or downloaded & printed for your referecne and includes our recommendations for wick sizes across all our candle containers. Its important to note that correct wick sizing does require testing, as every candle maker's process and materials can vary. Therefore, its recommended to test burn batch of candles before scaling up to ensure the wick size is appropriate for your specific candle making process.
What is the difference between CDN Wicks and HTP Wicks?
CDN Wicks are manufactured Germany and HTP Wicks are manufactured in the US with both wicks made from cotton, pre-tabbed, waxed and are both zinc and lead free. There is a slight difference in the way that they braided, with the CDN wicks having a fine paper filament woven into the braid. CDN KST wicks also have a salt treatment to assist with the rigidity of the wick.
Why does my wick mushroom?
When a candle wick mushrooms, it means that the top of the wick has expanded and has created a "mushroom" shape. Always make sure the wick is trimmed before lighting to approx. 5mm, the wick is too large for the size of candle jar, the type of wax being used is too soft causing the wax to melt too quickly and creat a mushroom shap. - The candle being lit for loger that 3-4 hours. - The candle has additives or fragrances that are not compatible with the type of wick being used causing excess carbon buildup
How do I hold my wick in place?
To keep you wick centered, we suggest using a Stiffwicks Holders. https://www.candlesupply.com.au/collections/candle-making-wick-accessories/products/stiffwicks-wick-holders
What size/how do I trim my wicks?
For optimal results, your wick should be trimmed to 5mm before the initial burn of the candle and each time the candle is extinguished using a wick dipper.
A wick trimmer is a great way to trim your wick cleanly and avoid any wick particles falling into your candle, therefore providing a lasting and clean candle. - https://www.candlesupply.com.au/search?type=product&q=wick+trimmer
Wick trimmers can also be used to trim wood wicks
PACKAGING
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SOAP MAKING
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