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FREQUENTLY ASKED QUESTIONS

WAX

A good quality Wax is essential when creating a great candles and there are some really simple tips and tricks which will help along the way.

Here is a list of the most frequently asked questions about wax

What is your most popular wax?
What additives does NatureWax C3 have?
What is the difference between Nature Wax C1 and Nature Wax C3?
Is Nature Wax in a block or flakes?
Can I use NatureWax C3 for making melts?
How do I melt my wax?
What temperature should I melt the C3 wax to?
How do I know how much wax to use?
Can I melt my wax in the microwave?
What temperature should I heat my C3 AND C6 wax to?
What temperature should I heat my C1 wax to?

WICKS

Selecting the right Wick can be quite involved for the first time candle maker, which is why we provide a comprehensive wick guide, which indicates our recommended wick for all our candle containers based on Naturewax C3 Soy Wax and 8% Fragrance loading. Please note if you are using different wax or fragrance loads then take our recommendation as a starting point for your testing

As mentioned above, there are multiple factors to consider when selecting the correct wick size, is it certainly no a "one size fits a'' situation, the key is having a good staring point and then rigorous testing to ensure you are achieving the right melt pool over the right time

How do I know what size wick to use?
What is the difference between CDN Wicks and HTP Wicks?
Why does my wick mushroom?
How do I hold my wick in place?
What size/how do I trim my wicks?
What is your longest wick length, do you stock spool wicks
What size wick sustainer/wick sticker do I need
How do I hold my wood wick in place
What size wood wick should I use
Should I use one or two wood wicks
Do your wood wicks crackle
What size wick do I need for my beeswax candle

FRAGRANCE

At Candle Supply we source our fragrance oils from large international Fragrance Companies, who's ability to supply and quality control processes are second to none. We have great long standing relationships with our suppliers who are US and Europe based, and continually support us with the development of new fragrances in line with global seasonal trends

Can you explain all the types of Fragrance and E-Oils you sell
Are your fragrance oils Phthalate free
Where are your fragrance oils from
What is the difference between Fragrance Oil and Diffuser Fragrance Oil
How will I know which fragrance oils are safe to use in my products?
Are your fragrance oils Natural?
Can I blend different oils together?
Are your fragrance oils vegan
Are your essential oils organic
Are your Essential Oils food grade
Can I use your Essential Oils/ Fragrance Oils in lip balms

PACKAGING

At Candle Supply our catalog centres around a focused colour selection, with sizing covering most of our candle jars and diffuser products. This selection is kept focused to ensure we have the capacity to hold large volumes of stock, so our customers have access to the stock when they need it

How do I assemble your gift boxes
How do I assemble your diffuser gift boxes?
How do I fit the small tumblers to your Trio Gift Boxes

SOAP MAKING

We stock a large range of soap bases from a very reputable supplier wh is based in the United Kingdom

KITS

We have a variety of Candle and Soap making kits, from very simple Beginner kits, to more comprehensive Beginner kits, all sold at a price which incorporate significant discounts on the individual item pricing

What is your most popular kit
Which wax is in your kits

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