We are upgrading our checkout, as part of our focus to add/improve functionality for our customers and this current upgrade provides the following:

1. One-page checkout, with improved integration of Shop Pay for faster checkout (less steps to complete your purchase)

2. Detailed Summary of order totals and customer elections displayed on the last step of the checkout, providing greater visibility of:

a) GST charged on your order

b) Authority to leave/Signature required checkbox selection

c) Order note for delivery instructions

d) Dynamic link for checking your selected courier’s usage of agents (it's always best to check of the courier you have chosen deliveries in your area without the use of agents)

3. This new detailed summary is also provided in the order confirmation page after completing your order, providing clarity to our customers of the options they have selected during the checkout process

if you are having any issues with this new checkout process, please don’t hesitate to contact our customer service team on 02 8741 4000 or email them at customerservice@candlesupply.com.au